
King & Bishop
Description
Our client, a purveyor of childhood instructional programs, is hiring multiple Customer Service professionals to assist during their busy summer season on a contract basis! In this role, you will focus on providing customer satisfaction and supporting departmental goals by accurately processing and responding to customer requests in a professional and supportive manner.
Responsibilities:
- Gain familiarity with various course offerings and products
- Perform order and registration processing, product information delivery, course enrollment creation, and customer follow up
- Provide departmental and receptionist coverage as needed
- Assist with mail process including the opening, sorting, and distribution of mail
- Assist in other departments as needed
- Other duties as assigned
Requirements:
- Possess strong verbal and written communication skills
- Detail oriented and professional presentation
- Flexible and able to assist where needed
- High degree of comfort with desktop computer functions
- Basic Internet navigation skills
- Ability to research customer records in various applications and report on specific details as requested
- Ability to shift priorities and adapt to high activity environment